The Space Review: NASA grapples with Starliner issues, citing "We failed them" as a stark admission of responsibility. The Starliner, a Boeing-developed spacecraft, has faced significant challenges since its crewed test flight in mid-2024, leading to its grounding. NASA's initial optimism about Starliner's progress has been overshadowed by recent revelations of design and engineering deficiencies, as well as leadership and decision-making issues. The report highlights a history of problems, including thruster failures and helium leaks, with a focus on the CFT mission. The investigation revealed that the root cause was not hardware but rather organizational and leadership failings within NASA and Boeing. The report recommends classifying the CFT mission as a Type A mishap, a serious classification within NASA, to ensure transparency and accountability. NASA's response includes a commitment to work with Boeing to address technical challenges and implement recommendations, while also acknowledging the need for leadership accountability and a reevaluation of the commercial crew program's approach.